Refund Policy

Our commitment to fair and transparent refund processes

📄Introduction

At MyAstrova Astrology, we are committed to providing high-quality spiritual guidance and services. We want you to be completely satisfied with your experience. This Refund Policy outlines the circumstances under which refunds may be provided.

Last updated: February 3, 2026

✅Refund Eligibility

  • Service Not Delivered: Full refund if service is not provided within 24 hours of scheduled time without rescheduling
  • Technical Issues: Refund if our platform issues prevent service delivery
  • Wrong Service: Refund if you receive a different service than purchased

❌Non-Refundable Items

  • Completed consultations and readings
  • Subscription fees for used periods
  • Digital products and downloadable content
  • Services cancelled less than 2 hours before scheduled time

🔄Refund Process

1

Submit Request

Contact support within 7 days with order details

2

Review Period

We review your request within 48 hours

3

Refund Issued

Refund processed within 5-7 business days

⏱️Cancellation Policy

  • More than 24 hours beforeFull refund

    100% refund of service fee

  • 2-24 hours before50% refund

    50% refund of service fee

  • Less than 2 hours beforeNo refund

    Rescheduling option available

📧Contact for Refund Inquiries

Email

refunds@sacredearth.com

Response Time

Within 24-48 hours

Important Note:

All refunds are processed to the original payment method. The time it takes for the refund to appear in your account depends on your bank or payment provider.